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How to file a complaint if a shopkeeper charges more than MRP

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MRP

Maximum Retail Price (MRP) is set by government so that the sellers don’t overcharge customers for the products. 
 

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Goods at higher prices than MRP?

Very often, shopkeepers sell goods at higher prices to increase their profits. However, this is considered illegal and you can file a complaint when you experience this. 
 

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Filing a complaint

If any shopkeeper sells goods to customers above the MRP, you have the right to file a complaint.
 

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Fine

If a shopkeeper charges more than the MRP under the pretext of additional services like transportation, it is counted as offence. The shopkeeper will have to pay a fine of Rs 2000. 
 

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Consumer helpline

You can file a complaint by calling the National Consumer Helpline at 1915. 
 

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Consumer helpline

You can also file a complaint by visiting consumerhelpline.gov.in. Or simply send an SMS at 8800001915
 

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Know your consumer rights

Stay informed when purchasing any product. Always check the price and the expiring date of the goods. 

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