Bangalore: A Twitter user who recently complained about seeing obscene ads on the IRCTC (Indian Railway Catering and Tourism Corporation) app, was given an amusing reply by the IRCTC, leaving Twitterati  in splits. Sure enough, the tweets went viral in no time.

The user, Anand Kumar, took to the micro-blogging platform, tweeting to IRCTC’s official account, as well as tagging Minister of Railways of India, Piyush Goyal. He tweeted,” Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating @RailMinIndia @IRCTCofficial @PiyushGoyalOffc kindly look into. (sic)” He also added screenshots of the ads that he was seeing.

IRCTC too had something to say about the matter. They asked the user to make sure to delete his user history the next time, saying that ads are shown on the app based on the user’s browsing behavior and user history.

 Here’s the hilarious reply that IRCTC’s official customer support account, Indian Railways Seva, tweeted: “Irctc uses Googles ad serving tool ADX for serving ads. These ads use cookies to target the user. Based on user history and browsing behaviour ads are shown. Pl clean and delete all browser cookies and history to avoid such ads. –IRCTC Official. (sic)”

What followed was a spate of memes and tweets from Twitter users, who trolled the ridiculous situation and hailed IRCTC’s savage reply.

While trying to troll the IRCTC about inappropriate ads on their app, it was the user himself who ended up getting trolled instead.