Family Discovers Dead Mouse in Sealed Hershey’s Chocolate Syrup; Company Issues Apology

By Nancy Tiwari  |  First Published Jun 19, 2024, 10:48 AM IST

A family discovered a dead mouse in a sealed Hershey’s chocolate syrup bottle, sparking health concerns and a public outcry.

A recent alarming incident has surfaced involving a family who claim to have found a dead mouse inside a sealed bottle of Hershey’s chocolate syrup they purchased through the Zepto app. The unsettling discovery came to light after they shared their ordeal on Instagram, detailing their distressing experience. According to their account, three family members consumed the syrup, leading to two experiencing no symptoms and one girl fainting and requiring hospitalization.

The suspicion arose when the syrup, intended for use with brownie cake, seemed unusually thick and reportedly contained hair. Upon emptying the bottle into a cup, a dead mouse allegedly fell out. After washing it under running water, they confirmed it was indeed a dead rat. Despite their attempts to report the incident, they claim to have received no response, while Hershey’s responded to their Instagram post urging them to provide specific product details for assistance.

In their Instagram post, the family expressed deep concern over the health risks and lack of quality control, emphasizing the need for immediate action. They demanded a thorough investigation and reassurance that such an incident would not recur. The incident sparked reactions from social media users, with one advising them to direct their complaint towards Hershey’s rather than criticizing the delivery service.

Hershey’s responded publicly, expressing regret over the incident and requesting specific information to address the issue. The family's plea for awareness about food safety and the importance of checking products before consumption resonated strongly in the comments section, underscoring widespread concern over product safety and consumer rights.

This incident serves as a stark reminder of the potential risks associated with food products and highlights the importance of stringent quality checks throughout the manufacturing and distribution process.
 

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